Quality Improvement

Our Quality Improvement approach was developed and tested by the REACHOUT Consortium and involves a five-step process: Plan, Define, Monitor, Improve, Evaluate. Quality improvement is a way of studying and providing health services which is user focused and aims to systematically improve delivery in line with evidence.

A range of practical Quality Improvement tools will be adapted for the USAID SQALE Program. These tools are simple, practical and robust, which complement the use of routinely collected data. We will build on our experience of strengthening the quality of data used in community health information systems to ensure that counties and national level can fully assess the outcomes and quality of Kenya’s community health program.

Capacity building of local partnerships and strong engagement with communities will be core to our approach, which we will achieve through information sharing, consultation and stakeholder representation to ensure priorities are locally driven and equitable for all potential service users. We will mainstream a focus on equity and gender throughout our work and proposed outcomes.